HelpTeam & UsersRemoving a User

Removing a User

Administrator

When someone leaves, Administrators can remove their account. Their pending tasks are automatically reassigned to the admin who removes them, so nothing gets orphaned.

Note.You can’t remove your own account this way — the trash icon doesn’t appear on your own row.
  1. 1

    Find the user

    On the Users screen, locate the person you want to remove.

  2. 2

    Tap the trash icon

    It’s on the right side of their row, next to Edit and Sign Out. A confirmation dialog appears.

    Delete user confirmation dialog
  3. 3

    Confirm the removal

    Tap Delete to confirm. Their account is deactivated, their sessions are ended, and any tasks still pending for them move to you.

    Users list after the user has been removed